December 23, 2021 at 9:20 AM

The future of remote work is written. Good writing is the secret skill to succeed in a remote working environment — where your team and your customers are (partially) remote.

[Fun fact: I never met face2face our 2 largest customers of 2021]

Why do people do it poorly?

To be quick, or because we don’t think it’s important.

I often find myself trapped writing

focused on what kind of questions you can use to uncover needs 

instead the equivalent but better

focused on the questions to uncover needs

What’s your experience here?

https://increment.com/remote/future-of-work-is-written/